Looking for help?

Signing up to WebWithout is quick and easy. Head on over to our Get Started page - we just need a few details from you and for you to agree to the Terms and Conditions, then you can start using the WebWithout service straight away.

Once you're registered to use the service, just sign in and we provide full instructions on how to configure your computer. You can either use our Setup Wizard software, or follow our simple instructions on changing your computer's settings.

WebWithout is a unique service that is based on DNS - by simply changing your computer's settings to use our DNS servers, you can enjoy the full benefits of WebWithout within minutes. See the Find Out More page for more information.

DNS stands for Domain Name System, which is one of the core technologies of the Internet. There is more information on our Find Out More page, or visit Wikipedia's page on DNS.

Open your web browser and surf to welcome.webwithout.com. This site is only accessible through the WebWithout service, so if you see the Welcome screen you can be sure WebWithout is protecting you.

Just visit our Password Recovery page, and we will email you a new password.

WebWithout maintains a database of millions of unsafe web sites. Very occasionally, we might make a mistake and block something incorrectly. If this happens you can:

1. Ask us to review the site using the SiteSuggest option on our Feedback page. This is the best option as it provides a permanent solution and improves the quality of the WebWithout service for all users. Sites are normally reviewed within 24 hours.
2. Temporarily add the site to your Whitelist. WebWithout will allow access to any sites on your Whitelist regardless of their content. Note that this a temporary solution (maximum 1 week) and only grants access from your IP address. Changes should be effective within a few minutes.
3. Turn off WebWithout completely. This will grant access from your IP address to all sites regardless of their content, so should be used with care. Changes should be effective within a few minutes.

All computers connected to the Internet are assigned a unique identifier called an IP address. They are used like street addresses so other computers can find and identify them. An IP address could look something like this: 192.168.100.1. Based on your IP address, WebWithout allows you to turn off filtering or Whitelist sites that might otherwise be blocked (see above).